Privacy Policy

[Ppeum Clinic Konkuk Branch — Privacy Policy] Ppeum Clinic Konkuk Branch ("the Clinic") values the privacy of users of global.drbaquo.com ("the Site") and protects personal information in accordance with the Republic of Korea's Personal Information Protection Act. Article 1 — Personal Information Collected The Clinic collects the following personal information: ① Online Consultation / Booking Items: Name, contact information (phone number or messenger ID), treatment of interest, preferred schedule Methods: Consultation form, KakaoTalk, WhatsApp, WeChat, LINE, or other messengers ② Automatically Collected Information Items: IP address, browser type, visit timestamp, cookies Methods: Automatically generated during Site use Article 2 — Purpose of Collection Collected personal information is used only for: 1. Providing consultation and booking services 2. Treatment-related guidance and follow-up communication 3. Medical tourism support for international patients (airport pickup, interpretation, hotel arrangements, etc.) 4. Statistical analysis for service improvement (de-identified) 5. Compliance with legal obligations Article 3 — Retention Period ① Online consultation/booking information: 6 months from collection, then destroyed ② Medical records: 10 years per Korean Medical Service Act Enforcement Rules, Article 15 ③ Where laws specify separate retention periods, retained accordingly Article 4 — Disclosure to Third Parties The Clinic does not provide personal information to third parties without user consent, except: 1. When the user has given prior consent 2. When required by law or government authority 3. When provided in a form that does not identify specific individuals for statistical or academic purposes Article 5 — Destruction of Personal Information Personal information is promptly destroyed once its purpose is fulfilled. Electronic files: Deleted using methods that prevent recovery Paper documents: Shredded or incinerated Article 6 — User Rights Users may request access to, correction of, or deletion of their personal information at any time. Contact: ppeumkku@naver.com or +82-2-467-1177 The Clinic will take necessary measures promptly upon request. Article 7 — Cookies The Clinic uses cookies to improve services. Users may refuse cookies through browser settings, though some services may be limited as a result. Article 8 — Privacy Officer Name: Park Hwon-ham (Chief Physician) Department: Medical Team Phone: +82-2-467-1177 Email: ppeumkku@naver.com Privacy Contact Person Name: Jeong Mi-kyung Department: Consultation Team Article 9 — CCTV Operation The Clinic operates CCTV for facility safety and crime prevention. Units installed: 12 Locations: Building lobby, hallways, waiting area, consultation desk, etc. Recording hours: 24 hours Retention period: Up to 14 days from recording Storage location: On-site server room Article 10 — Policy Changes Changes to this policy will be announced on the Site. Effective date: September 6, 2024 For privacy-related complaints or inquiries: 1. Personal Information Dispute Mediation Committee: www.kopico.go.kr / 1833-6972 2. Korea Internet & Security Agency (KISA): privacy.kisa.or.kr / 118 3. Supreme Prosecutors' Office Cyber Investigation: www.spo.go.kr / 1301 4. National Police Agency Cyber Bureau: ecrm.police.go.kr / 182